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Privacy Policy

UK Ceramics & Stone Ltd Tile–Supplies Privacy Policy

Your privacy is very important to us and we are committed to safeguarding the privacy of the visitors to our web site, this policy sets out how we collect and use your personal information and how we will treat your personal information.

In order to make our privacy policy easy for visitors to find we have made it available on the homepage of our web site and every page where personally identifiable information may be requested.

What Information Do We Collect?

This applies to all information collected or submitted on this web site, many of the pages of the web site allow visitors to order goods, products, services and to register for our newsletter or to received updates. The types of information that we may collect, store and use are.

(a) Information about your computer and about your visits to and use of this web site (including your IP address, browser type, referral source and the number of pages viewed or files requested).

(b) Information relating to any transactions carried out between you and us on or in relation to this web site, including information relating to any purchases that you make of our goods or services (including your name, address, email address, telephone number, mobile phone number).

(c) Information that you provide to us for the purpose of subscribing to our web site services, such as email notifications and/or our newsletters (including your name, address, email address, telephone number, mobile phone number).


A cookie is a simple text file that contains information sent by the web server to a web browser which is then store by the browser as a simple text file. This information can then be used by the server each time the browser requests a page from the server. This allows the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on this web site. We use the “session” cookies to: keep track of visitors whilst they navigate around the web site and to keep track of the shopping cart contents and the value of the carts contents. We use “persistent” cookies to: enable our web site to recognise you each time you visit the web site.

Session cookies will be deleted from your computer when you close your browser.
Persistent cookies will remain stored in your browsers cache on your computers hard disc until deleted or until they reach a specified expiry date.

Most browsers allow the user to refuse to accept cookies. For example, the MS Internet Explorer browser allows the user to refuse all cookies via the Tools menu, by left clicking on Tools > Internet Options > Privacy then select “Block all cookies” using the sliding selector. We do not recommend doing this because it will have a negative impact on the usability of many web sites, including this web site.

Using your personal data

Personal data submitted on this web site will be used for the purposes specified in this privacy policy or in relevant parts of this web site. We may use your personal information to:

(a) Administer this web site and in the development of this site in the future.

(b) Enable visitors to use the services available on this web site.

(c) Send the goods or products purchased via this web site, and to supply services purchased via this web site.

(d) Send statements and invoices to you for goods, products or services purchased via this web site, and to collect payment from you for goods, products and services purchased via this web site.

(e) Send you email notifications which you have specifically requested.

(f) Send to you our newsletter or other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require our marketing communications).

(g) Deal with enquiries and complaints made by or about you relating to this web site and/or the goods, products or services provided by this web site.

We will not provide your personal information to any third parties for the purpose of direct marketing.

All our web site financial transactions are handled through our payment services provider PayPal. You should only provide your personal information to PayPal after you have reviewed the PayPal privacy policy (which is available at We will share information with PayPal only to the extent necessary for the purposes of processing payments that you make via this web site.


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) To the extent that we are required to do so by law.

(b) In connection with any legal proceedings or prospective legal proceedings.

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purpose of fraud prevention and reducing credit risk).

(d) To the purchaser (or prospective purchaser) of any business asset of which we are (or contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to any third parties. Security of Your Personal Data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all of the personal information that you provide on our secure (password and firewall protected) servers. All electronic transactions that you make to or receive from us will be encrypted using the appropriate technology.

Transmission of data over the internet is inherently insecure therefore we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and username and other user details secure, do not give your password and user details to anyone else. Please note that we will never ask you for your password over the telephone or via email.

Privacy Policy Amendments

We may update this privacy policy from time to time by posting a new version here on our web site. You should occasionally check this page to ensure that you are happy with any changes we may have made to this policy.

We may also notify you by email of any changes to our privacy policy.

Your Rights

You may instruct us to provide you with any of the personal information that we hold about you at any time. The provision of such information may be subject to the payment of a small fee (which is currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes via email at any time. (Although in practice, usually you will have either expressly agree in advance to our use of your personal data for marketing purposes, we will also provide you with the opportunity to opt–out of the use of your personal data for marketing purposes at any time.)

Third Party Web Sites

This web site may contain links to other web sites. We are not responsible for the privacy policies or practices of third party web sites.

Updating Your Information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

How To Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email or by post, you can find all of our contact details here



Copyright © UK Ceramics & Stone Ltd All Rights Reserved
Company Number: 07057002  –  VAT Registration Number 982030826

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